Here you'll find all the rules governing the use of the Luna777 platform: registration, deposits, Pix withdrawals, bonuses, Sports Betting, Live Casino, slots, and more. Written in plain, straightforward Brazilian Portuguese — no fine print runaround.
+18 only. Brazil residents only.
A quick overview of the most important topics before you dive into the full text.
Who can create a Luna777 account, what information is required, how identity verification (KYC) works, and the conditions for keeping your account active on the platform.
Deposit and withdrawal limits, processing times, accepted methods (Pix, boleto, card, PicPay, Mercado Pago, TED), and the conditions for funds to be released to your bank account.
Welcome bonus conditions, rollover requirements, expiration deadlines, usage restrictions, and specific rules for free spins, cashback, and other promotions available at Luna777.
How Luna777 protects your personal and financial data in compliance with the LGPD. SSL encryption, no-sharing policies, and data subject rights.
Available responsible gambling tools, including configurable deposit limits, self-exclusion, and session alerts. Luna777's obligations and user rights with respect to responsible gambling.
What is not permitted on the platform: multiple accounts, bonus abuse, fraud, money laundering, and other conduct that results in account suspension or permanent closure.
Last updated: January 2026. By creating an account or continuing to use the luna777 platform, you confirm that you have read, understood, and agree to all the terms below. If you have any questions, please contact us at suporte@luna777.best before registering.
These Terms and Conditions ("Terms") govern the use of the Sports Betting and online casino platform operated under the Luna777 brand ("Platform", "Luna777", "we"). By accessing the site, creating an account, or using any service provided by Luna777, you confirm that you have read and fully agree to these Terms and our Privacy Policy and with our Responsible Gambling.
If you do not agree with any part of these Terms, you should not create an account or use Luna777's services. Continued use of the platform after changes to the Terms are published constitutes acceptance of the updated versions.
Luna777 reserves the right to modify these Terms at any time. Material changes will be communicated by email to registered users and/or via a prominent notice on the site, at least 7 calendar days before taking effect.
Transparency: Luna777 is committed to writing its terms in plain language that every Brazilian player can understand. If anything is unclear, our Portuguese-language support team is available 24 hours a day to help.
To create an account and use luna777's services, you must meet all of the following requirements:
Luna777 employs technical and procedural measures to verify user eligibility, including age and identity verification. Accounts created in breach of these requirements will be closed, and balances may be withheld in accordance with the anti-fraud policies described in these Terms.
Minors: luna777 uses technology to detect users under 18 and cooperates with relevant authorities in identified cases. Any attempt to register by a minor will result in immediate account closure.
Each user may hold only one active account on Luna777. Creating duplicate accounts — regardless of the email address, CPF, or bank details used — constitutes a breach of these Terms and may result in the closure of all associated accounts and the cancellation of all balances and bonuses.
You must provide accurate, complete, and up-to-date information at the time of registration. The following are required: full name as shown on an official document, CPF, date of birth, valid email address, and an active Brazilian mobile number. Providing third-party data or fictitious information is strictly prohibited.
You are solely responsible for keeping your password confidential and your account secure. luna777 recommends using a strong, unique password and enabling two-factor authentication (2FA), available in your account settings. If you suspect unauthorized access, notify support immediately at suporte@luna777.best.
If any of your registered details change — particularly your email address, phone number, or banking information — you must update them in the account panel before making any new withdrawals. Withdrawals to third-party bank accounts are not permitted.
Luna777 follows identity verification (Know Your Customer – KYC) procedures in line with industry best practices and Brazilian anti-money-laundering legislation. Verification may be requested:
Documents that may be requested include: a government-issued photo ID (RG, CNH, or passport), a selfie holding the document, and proof of address issued within the last 3 months. The process is entirely digital and the review period is up to 24 hours after all documents have been submitted.
Your data is secure: All documents submitted for verification are stored with 256-bit SSL encryption and handled in compliance with the LGPD. Access is restricted to luna777's compliance team.
Luna777 accepts deposits exclusively in Brazilian Reais (BRL). Available deposit methods include: Pix, boleto bancário, credit and debit cards (Visa, Mastercard, Elo), PicPay, Mercado Pago, and TED bank transfers through major banks (Nubank, Itaú, Bradesco, Banco do Brasil). Other methods may be added or removed without prior notice.
The minimum deposit is R$ 20.00 per transaction. There is no standard maximum limit; however, transactions above R$ 10,000.00 may require additional KYC verification in accordance with the platform's anti-fraud policies. Platinum and Diamond VIP Program users have personalized daily limits as agreed upon with their account manager.
Pix deposits are credited instantly. Bank slip (boleto) deposits may take up to 1 (one) business day after payment to be confirmed. Credit card deposits are subject to the card issuer's review and may take up to 30 minutes. Luna777 is not responsible for delays caused by failures in external banking systems.
Depositing at Luna777 using bank accounts, cards, or Pix keys belonging to third parties is strictly prohibited. All transactions must originate from payment methods registered in the account holder's own name. Violations of this rule will result in immediate account suspension pending investigation.
| Method | Minimum Deposit | Credit Timeframe | Fee |
|---|---|---|---|
| Pix | R$ 20.00 | Instant | Free |
| Credit/Debit Card | R$ 20.00 | Up to 30 minutes | Free |
| Boleto Bancário | R$ 30.00 | Up to 1 business day | Free |
| PicPay | R$ 20.00 | Up to 15 minutes | Free |
| Mercado Pago | R$ 20.00 | Up to 15 minutes | Free |
| Bank TED Transfer | R$ 50.00 | Up to 1 business day | Free |
The minimum withdrawal amount is R$ 30.00. Withdrawals are processed exclusively via Pix to the key registered in the account holder's name. Withdrawals to third-party accounts are not permitted under any circumstances.
Pix withdrawals are processed within 5 (five) minutes of the request, 24 hours a day, 7 days a week, including national holidays. Withdrawals for Platinum and Diamond VIP members receive priority queue status with an average processing time of under 2 minutes. In cases requiring a security review, the timeframe may be extended to up to 24 hours, and the user will be notified by email.
Only your real balance (not derived from active bonuses) is available for immediate withdrawal. Bonus balance may only be withdrawn after the rollover conditions described in clause 7 of these Terms have been fully met. Your account dashboard clearly displays the separation between real balance and bonus balance at all times.
Luna777 reserves the right to hold withdrawals for up to 72 hours for review in cases of unusual activity, suspected fraud, pending KYC verification, or betting patterns inconsistent with the user's history. The user will be notified by email of any hold, including the reason and the expected resolution timeframe.
Luna777 offers bonuses and promotions as a way to reward new users and active customers. All bonuses are subject to specific terms presented at the time of the offer. The general conditions applicable to all bonuses are described in this section.
New users who make a first deposit of at least R$ 20.00 receive a 100% bonus on the deposited amount, up to a maximum of R$ 500.00. The bonus is credited automatically to the account's bonus balance. To convert the bonus balance into a real-money balance eligible for withdrawal, a rollover of 5x (five times) the bonus amount must be completed on bets with minimum odds of 1.60 for sports, or 30x the bonus amount on eligible casino games, within 30 calendar days.
Free spins awarded as a bonus carry a 1x rollover on the winnings generated before withdrawal is permitted. Free spins expire 7 days after being credited and may only be used on the titles designated by luna777 for each specific promotion.
Luna777 monitors betting patterns that indicate bonus abuse — including low-risk bets placed solely to meet rollover requirements, use of multiple accounts to stack promotions, and other behaviors that undermine the intent of the offers. Accounts found to be abusing bonuses will have those bonuses cancelled and may be suspended.
Important: Bonuses may only be used by one user at a time. Participating in more than one promotion simultaneously may be subject to specific restrictions outlined in the terms of each offer.
Sports Betting at Luna777 covers more than 30 sports, including football (Brasileirão Série A and B, Copa do Brasil, Copa Libertadores, Copa Sul-Americana, and international leagues), UFC/MMA, basketball (NBB and NBA), volleyball (Superliga), tennis, and e-sports (CBLOL, CS2, Valorant).
A bet is only valid once the on-screen confirmation is displayed and a bet receipt is generated by the system. Luna777 reserves the right to refuse or void bets placed at incorrect odds due to technical or human error, with the full staked amount returned to the account balance.
In live betting, odds are updated in real time. During moments of high in-game volatility — such as penalty kicks or the start of extra time — odds may be temporarily suspended. Bets confirmed before the suspension are valid. Luna777 is not responsible for connection failures that prevent a user from confirming a live bet.
If an event is cancelled before it starts, all bets are voided and stakes returned. If the event begins but is suspended before reaching the minimum regulatory time, bets on undecided markets are voided. Markets whose outcome was already determined before the suspension remain valid.
Cash out allows you to settle selected bets early, before the final result. The value offered is calculated in real time based on how the event is progressing. luna777 reserves the right to suspend cash out on any event without prior notice.
The casino games available at Luna777 — slots, Live Casino, crash games, and table games — are provided by certified suppliers, including Pragmatic Play, PG Soft, Evolution Gaming, Spribe, NetEnt, Play'n GO, Hacksaw Gaming, and others. All games use random number generators (RNG) audited by independent testing bodies.
The return-to-player (RTP) percentages for each title reflect the values certified by the providers and audited globally. Luna777 does not alter game RTPs and publishes the declared value for each title in the in-game information panel. RTP is a long-term statistical average and does not guarantee results in individual sessions.
If a technical failure occurs during a casino game — such as a lost connection, software bug, or server outage — the affected round will be voided and the wagered amount returned to your balance. Winnings generated as a result of an identified technical error will not be paid and will be cancelled.
Most slots are available in free demo mode, with no registration required. Demo mode uses virtual credits and any winnings have no real monetary value. The game behavior in demo mode is identical to that in real-money play.
The Luna777 VIP Program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond — with automatic progression based on cumulative wagering volume over the period. Each tier unlocks greater benefits, including weekly free spins, cashback, higher withdrawal limits, and, at the Platinum and Diamond levels, a dedicated account manager.
Luna777 reserves the right to modify the progression criteria, level benefits, and conditions of the VIP Program at any time, with 7 days' prior notice to affected users. A VIP level downgrade may occur if the minimum bet volume required to maintain that level is not reached within the reference period.
The following conduct is strictly prohibited on Luna777 and may result in immediate account closure, balance retention, and possible referral to the relevant authorities:
Consequences: Balances from accounts closed due to a breach of these Terms may be held indefinitely pending investigation. Where criminal activity is identified, luna777 will cooperate fully with law enforcement and judicial authorities.
You can request account closure at any time through the settings panel or by emailing suporte@luna777.best. Any available real-money balance will be transferred via Pix to the registered key in your name once any pending verifications are completed. Open bets will be settled as normal.
Luna777 may unilaterally close or suspend accounts in cases of a breach of these Terms, suspected fraud, money laundering activity, identification of a minor, or by judicial or regulatory order. In such cases, the balance may be withheld pending the conclusion of investigations.
Accounts with no activity (login, deposit, withdrawal, or bet) for more than 12 consecutive months are considered inactive. Inactive accounts may have their bonus balance zeroed out. The real-money balance of inactive accounts remains available and will be paid out upon request at any time.
Luna777 is committed to responsible entertainment and provides the following tools directly within each account dashboard, with no need to contact support:
Users who opt for self-exclusion will not receive any marketing communications from Luna777 during the exclusion period. Permanent self-exclusion is irreversible.
For external support with mental health and gambling addiction, CVV is available at 188, free of charge, 24 hours a day.
Luna777 processes users' personal data in accordance with the Brazilian General Data Protection Law (LGPD – Lei nº 13.709/2018). The legal bases for processing include: performance of a contract (for account operation and transaction processing), legal obligation (for identity verification and anti-money laundering compliance), and legitimate interest (for platform security and fraud prevention).
As a data subject, you have the following rights: access, correction, deletion, portability, withdrawal of consent, and objection to processing. To exercise these rights, contact us at suporte@luna777.best. For detailed information, see our Privacy Policy.
Your data is never sold: Luna777 does not sell users' personal data to third parties. Data is shared with partners only when necessary to provide the services (payment processors, game providers) and is subject to confidentiality agreements.
Luna777 is not liable for financial losses resulting from Sports Betting or casino games, which are inherently subject to risk and uncertain outcomes. Betting and casino games are forms of entertainment — they do not constitute a guaranteed source of income and may result in the total loss of the amounts wagered.
Luna777 does not guarantee uninterrupted platform availability and is not liable for damages arising from: service interruptions due to scheduled or emergency maintenance; failures in internet networks or third-party banking systems; or unforeseen events or force majeure as defined under the Brazilian Civil Code.
Under any circumstances, luna777's total liability to a user shall not exceed the real balance available in the user's account at the time of the event giving rise to the claim.
These Terms are governed by the laws of the Federative Republic of Brazil. Any dispute not resolved amicably shall be submitted to the courts of the district of São Paulo – SP, to the exclusion of any other jurisdiction, however privileged it may be.
Luna777 will communicate with users via the email address on file. It is the user's responsibility to keep their email up to date and to regularly check both their inbox and spam folder. All official communications from Luna777 will be sent from the @luna777.best domain.
These Terms, together with the Privacy Policy and the Responsible Gambling policies published on the site, constitute the entire agreement between you and Luna777 regarding use of the platform, superseding any prior agreements.
For questions about these Terms, please contact us at suporte@luna777.best or via the live chat available on the platform 24 hours a day, 7 days a week, exclusively in Brazilian Portuguese.
Effective date: January 2026. Previous version valid through December 2026. Version history available upon request from support.
All the most popular payment methods in Brazil, with no deposit or withdrawal fees.
The most common questions about the platform's rules of use, answered clearly and directly.
Now that you know the rules, registration is free and takes less than 2 minutes. Deposit from R$ 20.00 via Pix and claim a 100% bonus up to R$ 500.00 to start betting on the Brasileirão, spinning the slots, or joining a Live Casino table with a dealer in Portuguese.
+18 only. Terms and conditions apply. Gamble responsibly.
Sports Betting and casino games are entertainment, not a guaranteed source of income. Only play with what you can afford to lose, use the deposit limits available in your dashboard, and seek help if you need it. CVV: 188 (free, 24h). For players 18 and over residing in Brazil only.